Shipping and Returns
Shipping time usually takes between 5-10 business days internationally and is done by FedEx. If you have been waiting to receive your order longer than 14 business days please contact us with your order number and we will be able to help you. Shipments are sent from our warehouse in the Netherlands.
Shipping of Fine Art Prints
Fine Art Prints are unframed and shipped carefully rolled up and well sealed inside a hard tube. This is a safe way to transport an artwork.
Shipping of HD Finish Aluminium Prints & Original Paintings
HD Finish Aluminium Prints & Original Paintings are shipped inside a well-packed cardboard box. The method of packaging depends on the size of the painting. We use special hard and soft packaging materials to ensure secure delivery. Original Paintings come with sides painted as a continuation of the painting. This way you do not need an additional decorative frame and can hang the painting right away.
Import duties and taxes
We do not cover import duties and taxes related to the import of the artworks. We recommend checking with the customs of your country to estimate the amount of the duty or if any taxes apply. The declared value for customs is the full payment value of your transaction.
We want you to be happy with the artwork that you buy, so we show you the painting in the best way possible. The limited edition artworks come with a personalized Certificate of Ownership and therefore is not eligible for returns. If your order was delivered damaged, please contact us with images of the damage and official complaint letter to the delivery company and we will be able to help from there.
Always feel free to contact us with any questions.